Business Systems Analyst (Entry level) Contract: 6 Months - CONTRACT TO HIRE Location: Tampa, FL Hybrid Schedule - 8 a.m. - 5 p.m. Pay Rate: $33-35/ HR W-2 This is an entry-level opportunity with growth potential. This position will receive training and mentoring from the Manager and more senior level Solutions Specialist. Required Qualifications: High school diploma or equivalency certificate Minimum 2 years of relevant experience supporting technology solutions in a business environment Note: A college degree may substitute for 1 year of experience Coursework or experience in: SDLC environments Requirements gathering & UAT test case creation Managing multiple priorities in a fast-paced setting Preferred Qualifications: Associate or Bachelor's degree in Business Management or a related field (e.g., Accounting, Communications, Math, CIS, Engineering) Preferred Experience with: SAP billing functions (especially CRM/IS-U: customer service, billing, finance, or device management) Production support systems (especially ServiceNow) Project tracking tools (Smartsheet preferred) Working in a regulated utility environment Day to Day Provide entry-level support through incident triage, testing, and resolution of low-complexity issues while building solution knowledge. Collaborate with business and tech teams to assess and prioritize incidents and requests; ensure timely updates and closures in ServiceOne (25%). Support requirements gathering, user testing, and delivery of enhancements; maintain documentation including process flows and test results (25%). Build knowledge of assigned functional areas, solution integrations, and participate in solution updates and implementations (20%). Engage with business users to improve process understanding and identify opportunities for efficiency; learn relevant business operations and regulations (20%). Gain familiarity with business and technical master data models and data governance reporting (10%). Job ID: JOB-241106 Publish Date: 17 Apr 2025 Strategic Staffing Solutions
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Cronin Automotive is focused on creating an amazing work environment for our employees because we realize that they are our greatest asset! Over the years our employees have helped us become the proud recipients of a range of awards and exclusive benchmarks.Benefits:...
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