Job Description
OBJECTIVE AND POSITION SUMMARY
The CPLC New Mexico community support worker in the Local Lead Agency (LLA) program provides housing and support services to people who are referred from all kinds of support services agencies. The Community Support Worker provides individualized and specialized support to participants focusing on obtaining employment, financial literacy, meeting program expectations, maintaining housing, and increasing academic achievement.
SPECIALIZATIONS
Provides coordination of case management services to clients in Local Lead Agency (LLA) program as needed
Conducts assessments with clients to determine goals, barriers, resource needs, and other factors related to case planning, acting as a broker for services and referring them to community resources when necessary
Facilitates a quarterly group meeting for the LLA program participants/Stakeholders' meetings
Acts as liaison between client/landlord relationships relating to tenancy issues
Assists clients in living independently
Acts as a liaison with other service providers
Maintains consistent home visits with clients
Provides necessary transportation according to availability
Keeps updated records of all interactions with clients and any other contacts made on their behalf
Provides ongoing monitoring and reporting of participant's progress
Provides ongoing independent living skills instruction in one-on-one settings
Attends and contributes to appropriate weekly case review/team meetings
Demonstrates ability to work with others in establishing goals and objectives
Demonstrates ability to communicate effectively and work with individuals from diverse backgrounds and experiences
Provides guidance for clients in the apartment search process
Demonstrates time-management and organizational skills in prioritizing workload
MINIMUM QUALIFICATIONS AND COMPETENCIES
Education /Background : An Associate's Degree preferred or High School Diploma and 2-3 years' experience working in social services or housing support programs. High School Diploma or GED and two (2) progressive years of experience in general office procedures and customer service.
Social services and accounting background experience is a plus
Strong understanding of trauma-informed care principles and a commitment to applying them in practice
Ability to work effectively with diverse populations and demonstrate cultural competency
Excellent communication, problem-solving, and organizational skills
Ability to maintain professionalism and confidentiality
Proficiency in basic computer applications, including Microsoft Office and client management software
Valid driver's license and ability to travel locally as needed Chicanos Por La Causa
Job Tags
Local area,