Job Description

About the Creative Director

The Creative Director (CD) is a discipline leader and a storyteller, operating at the intersection of design, technology, and strategy. They work with VPs and executive leadership to ensure that the experiences we’re designing and building are fit for purpose and best-in-class and are ultimately responsible for the performance, structure, behavior, and decision-making of the XD teams they oversee, generally across multiple lines of work. Further, Directors are not only experienced practitioners of our processes and methodologies, but are also able to merchandise, defend, and articulate them to both clients and internal agency stakeholders. The ideal Director candidate is as much a performer as they are a scientist, capable of owning a room and selling their vision to even the most trepidatious or recalcitrant of clientele. They foster bon homme and inspire design excellence across the company writ large. Successful Directors are the ultimate arbiters of strategy and execution for the teams they oversee and possess an acute understanding of both Verndale’s business goals and those of their clients.

Responsibilities

• Concept Sketches
• Design Comps
• Wireframes
• Functional Prototypes
• Presentation Materials
• Complex Functional Documentation
• Usability Test Scripts
• High-Level Site Architectures
• Detailed Site Maps
• Atomic Design / Style Guides
• Usability Test Plans
• User Journeys / Flows
• Journey Sketchbooks
• 360 Personas
• Business Rules
• Interaction Models
• Engagement Models
• Maturity Maps / Models
• Polished Presentations

Qualifications

• Bachelor’s degree, or commensurate experience.
• 10-15 years of related work experience.
• Working knowledge of a variety of UX and design software.
• Working knowledge of commonly used rapid prototyping tools (e.g., Figma, Webflow).
• Speaks authoritatively on a broad range of technical considerations related to delivering launch-ready digital assets.
• Capable of drawing well-reasoned conclusions from evidence and reasoning. Assesses the strength of arguments and identifies potential consequences.
• Proficiency in understanding and explaining the meaning of data, arguments, and information. Recognizes underlying assumptions and implications.
• Ability to assess the credibility and relevance of sources, information, and arguments. Distinguishes between fact and opinion, and identifies biases or logical fallacies.
• Ability to analyze complex information, identify patterns and relationships, and break down problems into manageable parts.
• Working knowledge of HTML/CSS.
• Experience with JS frameworks (e.g., Node.js, React, Vue) considered a plus.
• Experience working within WCAG guidelines considered a plus.
• Strong conceptual skills.
• 3-5 years’ experience managing others.

Ten Great Reasons to Work at Verndale

1. We are a rapidly growing company that is just as entrepreneurial today as when we were founded in 1998.
2. We are relentlessly curious and enthusiastically solve our clients’ complex business problems through technology, data, and design.
3. We foster a culture that enables every person in the organization to do the best work of their career.
4. We offer regular training and professional development to move careers forward.
5. Client and employee satisfaction are our two most important business metrics.
6. We celebrate and champion diversity, equity, and inclusion.
7. We offer generous paid company holidays, vacation, and paid sick time to every employee starting on day one.
8. We provide top-of-the-line benefits including health, dental, vision, 401K, LTD, STD, Life Insurance, EAP, HRA and more.
9. We support a healthy work/life balance.
10. We are fully remote enabled and embrace the evolving definition of the workplace.

About Verndale

Verndale is a digital experience agency dedicated to driving growth by helping businesses create meaningful human connections in an increasingly digital world. With offices in Boston, Montreal, Los Angeles, Quito, and hubs across the Americas, we partner with marketing and technology leaders to deliver personalized web, mobile, and ecommerce solutions that elevate customer experiences. At Verndale, we thrive on collaboration and innovation, offering a full range of services that span strategy, design, development, personalization, SEO, analytics, and digital advertising. We celebrate diversity and inclusion, striving to create a climate of respect essential for both individual and company success. If you're ready to be part of a passionate team dedicated to making an impact and driving growth, we invite you to explore a career at Verndale.

Compensation & Benefits

Verndale is proud of the fun, diverse, and respectful company environment we enjoy on a daily basis. Competitive compensation and comprehensive coverage for medical, dental, life, disability and a 401(k) savings plan are offered to all full-time employees. Ample company paid holidays and personal time off make having a work-life balance possible. For some roles, remote work is a definite possibility; we believe in hiring the best and keeping our own happy and motivated.

Verndale is an Equal Opportunity Employer. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

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