Job Description

Overview:

Seeking a talented and motivated Data Scientist to join our dynamic team. The ideal candidate will have a strong background in data science, with extensive experience in using Databricks, SQL and Qualtrics Engage/XM Discover. This position will be vital in analyzing customer interactions and generating actionable insights that influence business decisions.

MUST RESIDE IN OR NEAR JACKSONVILLE, FLORIDA

Responsibilities:

• Utilize Databricks to manage and analyze large data sets.

• Develop, maintain, and optimize SQL queries to extract insights and generate reports.

• Leverage Qualtrics XM Discover to analyze customer feedback and interactions.

• Create interactive visualizations to present findings in a clear and compelling manner.

• Collaborate with cross-functional teams to understand business needs and deliver insights

that support strategic initiatives.

• Drive the development of predictive models and advanced analytics solutions.

• Communicate complex data findings to stakeholders in a clear and actionable format.

Qualifications/Requirements:

• MUST have a Bachelor's degree in one of these fields: Data Science, Data Analytics, Statistics, Computer Science, Information Technology or related fields.

• Proven experience with Databricks, including data engineering and machine learning applications.

• 3-5 years of strong proficiency in SQL for data extraction and manipulation.

• 3-5 years of experience with Qualtrics XM Discover for customer interaction analytics is highly

desirable.

• 3-5 years of experience with data visualization tools (e.g., Tableau, Power BI, or similar) to create

dashboards and reports.

Preferred Skills:

• Knowledge of programming languages such as Python, Scala, or R for data analysis.

• Understanding of statistical modeling and machine learning techniques.

• Excellent problem-solving skills with the ability to think critically and analytically.

• Strong communication skills with the ability to explain complex analytical concepts to

non-technical stakeholders.

Get a complete career fit with Kelly®.

You’re looking to keep your career moving onward and upward, and we’re here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career.

About Kelly:

Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.

Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly’s Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Acerca de kelly

El trabajo lo cambia todo. Y en Kelly, estamos obsesionados con dónde te puede llevar. Para nosotros, se trata de algo más que simplemente aceptar su próxima oportunidad laboral. Es el combustible que impulsa cada próximo paso de tu vida. Es el efecto dominó que cambia y mejora todo para su familia, su comunidad y el mundo. Es por eso que, aquí en Kelly, estamos dedicados a brindarle oportunidades ilimitadas para enriquecer su vida; solo pregúntele a las 300,000 personas que empleamos cada año.

Kelly Services se enorgullece de ser un empleador que ofrece igualdad de oportunidades de empleo y acción afirmativa. Damos la bienvenida, valoramos y aceptamos la diversidad en todos los niveles y estamos comprometidos a construir un equipo que incluya una variedad de orígenes, comunidades, perspectivas y habilidades. En Kelly, creemos que cuanto más inclusivos seamos, mejores servicios podemos brindar. Las solicitudes de adaptaciones relacionadas con nuestro proceso de solicitud pueden dirigirse al Centro de conocimiento de recursos humanos de Kelly. Kelly cumple con los requisitos de las leyes locales y estatales de Oportunidad Justa de California. Una condena no excluye automáticamente a las personas del empleo.

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