Job Overview:
Our client is looking for an experienced and dynamic eCommerce Manager to lead their online marketplace operations and customer service team in Greenville, SC. The eCommerce Manager will be responsible for reshaping their customer service strategy and building a high-performing in-house team. You will lead initiatives to enhance the customer experience, improve response times, and develop systems to address pain points in their eCommerce business model. Your goal is to directly influence customer feedback, review ratings, and overall marketplace performance.
Key Responsibilities:
Qualifications:
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