Job Description

We are seeking a highly organized, communicative, and mission-driven Program Manager to lead the day-to-day operations of a dynamic FAA contract supporting the Flight Standards Service. This is a key on-site leadership role responsible for coordinating with federal stakeholders, managing a diverse instructional workforce, and ensuring consistent, high-quality delivery of aviation safety training programs.

Requirements

• Serve as the primary on-site point of contact for all aspects of contract performance and customer coordination.
• Develop and manage project budgets, schedules, staffing plans, and internal team organization.
• Ensure full contract compliance and maintain continuous alignment with agency policies, procedures, and standards.
• Oversee recruitment and onboarding of qualified instructors—particularly retired Aviation Safety Inspectors (ASIs)—ensuring alignment of candidate qualifications with course-specific requirements as defined in the PWS.
• Cultivate strong working relationships with federal personnel (CO, COR, Division, Branch, and Course Management), internal corporate stakeholders, and contract staff.
• Effectively manage a complex training schedule across both virtual and in-person formats; anticipate and address last-minute changes with agility.
• Supervise a multidisciplinary support team, including Assistant PMs, administrative personnel, instructional designers, and contract instructors.
• Lead quality assurance initiatives for instructional design and delivery, including classroom observation, instructor evaluations, and the implementation of tailored performance improvement plans.
• Ensure all instructors receive necessary training, refresher sessions, and continuous development support.
• May occasionally serve as an instructor, if qualified, to support program delivery.

Required Qualifications:

• Master’s degree in Education or a related discipline.
• Minimum of 5 years of experience in adult education, including:
• Instructional systems design, implementation, and evaluation.
• Instructor performance observation and assessment.
• Development and execution of professional improvement plans.
• Demonstrated ability to manage instructional schedules and budgets effectively.
• Strong interpersonal and communication skills, particularly in high-stakes or complex environments.
• Proven experience leading diverse teams and interfacing with high-level government officials.
• Understanding of the FAA’s Flight Standards Service mission, including knowledge of ASI roles and qualifications.
• Exceptional organizational and planning abilities to manage large-scale, multi-course training delivery.
• Must be able to obtain and maintain a Public Trust Security Clearance.

Preferred Qualifications:

• Prior experience recruiting or managing retired ASIs.
• Familiarity with FAA systems, terminology, procedures, and instructional requirements.
• Background in contract or project management within a federal training environment.

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Benefits

Benefits Include:

• Covers 100% of employee benefit premiums, including Medical (PPO or HDHP Option), Vision, Dental
• Matching 401K
• Short- and Long-Term Disability
• Pet Insurance
• Professional Development/Education Reimbursement
• Parking and Transit Benefits for NY, NJ, ATL, and DC Metro areas

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