French Speaking Customer Service Representative Job at 24 Seven Talent, Bridgewater, NJ

MmxlTmdDaG9sbFJMVWQ1bmw4ZkZNVnBuMUE9PQ==
  • 24 Seven Talent
  • Bridgewater, NJ

Job Description

*Must be fluent in French and English*

Location : Bridgewater, NJ (Hybrid)

Pay : $25/hour

Job Type : Contract

Duration : ASAP- December 2025 (potential to turn permanent)

Position Overview:

We are seeking a Customer Service and Order Management Specialist to join our team. This hybrid role, based in Bridgewater, NJ , offers a competitive pay rate of $25/hr . The successful candidate will be responsible for managing the order-to-cash process for an allocated customer portfolio, ensuring the timely and accurate processing of orders and deliveries, and delivering outstanding customer service. This role requires fluency in French and the ability to collaborate effectively with sales, logistics, and other internal teams.

Key Responsibilities:

  • Customer Data Management : Oversee the accuracy, integrity, and maintenance of customer data, ensuring timely updates and compliance with company policies.
  • Order and Delivery Management : Manage the order flow from acquisition to entry, ensuring orders are processed in line with trade terms. Act as a liaison between planning, logistics, and customers to ensure timely delivery and resolution of any issues.
  • Customer Interaction : Serve as the first point of contact for customer inquiries related to commercial, logistics, and product claims. Respond promptly to customer concerns and resolve issues efficiently.
  • Backorder and Return Management : Handle backorders, ensuring all orders are fulfilled in a timely manner, and manage product returns in compliance with agreed trade terms.
  • Sales Support : Assist with sales events, including campaigns, product presentations, customer visits, and other related activities. Help prepare and execute these events, ensuring seamless customer interaction.
  • Reporting : Generate and provide sales/customer-related reports for both the sales team and customers, helping to improve operational efficiency.
  • Process Improvement : Contribute to enhancing customer service procedures and systems to improve service delivery and overall customer satisfaction.
  • Collaboration : Work closely with cross-functional teams such as sales, logistics, and finance to ensure smooth operations and support any ad hoc projects or activities.

Qualifications:

  • Experience :
  • Minimum of 2 years of experience in a B2B customer service environment, preferably in order management or a related field.
  • Proven experience in customer-facing roles, demonstrating excellent communication and problem-solving skills.
  • Skills :
  • Fluent in French (both written and spoken).
  • Strong understanding of the order-to-cash process , sales principles, and business operations.
  • Experience with SAP (preferred).
  • Proficient in Microsoft Office Suite (Excel, PowerPoint, Word).
  • Working knowledge of Incoterms and customs rules.

Job Tags

Permanent employment, Contract work, Immediate start,

Similar Jobs

Cirrus Aviation

Flight Operations Supervisor Job at Cirrus Aviation

 ...Ensure compliance with all Federal Aviation Regulations and Company approved manuals. Have a thorough knowledge of Air Traffic Control, Weather, NOTAMS, Flight planning. Have a thorough understanding of aircraft performance and direct operating costs. Have... 

Wise Staffing Group

Weekend cleaner Job at Wise Staffing Group

 ...responsibilities. Key Responsibilities: Perform general cleaning duties, including sweeping, mopping, and vacuuming carpets and...  ...assigned by the supervisor Requirements: Must be able to work weekends (Saturday, Sunday, and Monday) Ability to lift up to 25 lbs... 

M. A. Mortenson

Estimator II- Civil - REMOTE Job at M. A. Mortenson

Job DescriptionSUMMARYMortenson is currently seeking an Estimator II in the Civil group who will be responsible for gathering, calculating, and compiling data in order to produce project estimates; for smaller projects, this position will also prepare the full estimate... 

Ryder System, Inc.

Warehouse Material Handler Job at Ryder System, Inc.

 ...Forklift Operator in Jackson, MS Warehouse Positions Pay Weekly. Hourly Pay $15.97 per hour. Schedule: First Shift Various warehouse fulfillment specialist roles at Ryder support Material Handler, Warehouse, Forklift Operator, Supply Chain, Lift Operator, High School,... 

Crunch Fitness Creedmoor

Personal Trainer Job at Crunch Fitness Creedmoor

 ...Certified Personal Trainer Here at Crunch Fitness, we strive to cultivate a culture of diversity, acceptance, empowerment, and fun. We are searching for energetic and charismatic individuals to join our team The Personal Trainer role is responsible for creating...