Job Title: Network Support Specialist Reports to: IT Manager Location: Pittsburgh, Pennsylvania Company Statement: Montauk Renewables, Inc. (NASDAQ: MNTK) is a renewable energy company specializing in the management, recovery, and conversion of biogas into RNG. The Company captures methane, preventing it from being released into the atmosphere, and converts it into either RNG or electrical power for the electrical grid ("Renewable Electricity"). The Company, headquartered in Pittsburgh, Pennsylvania, has more than 30 years of experience in the development, operation, and management of landfill methane-fueled renewable energy projects. The Company has current operations at 15 operating projects located in California, Idaho, Ohio, Oklahoma, Pennsylvania, North Carolina, and Texas. The Company sells RNG and Renewable Electricity, taking advantage of Environmental Attribute premiums available under federal and state policies that incentivize their use. Job Description: Under the supervision of the Director of IT, the Network Operations Manager will be responsible for (i) the daily operations of the organization's network infrastructure, including hardware, software, security, and services. (ii) Coordinate and collaborate with the rest of IT, Automations (OT), and the business at large to identify and implement opportunities for continuous improvement. (iii) Assist with policies and procedures that ensure compliance with industry standards and regulations, minimize downtime, and support efficient operations. Standard Requirements and Desired Skills: Associates of Science in Computer Information Systems or similar degree 2 - 5 years' experience in systems support Strong technical skills to maintain environments such as Microsoft 365, Citrix systems, VMware, Fortinet, etc. Comprehensive knowledge of Enterprise Resource Planning (ERP) software Fundamental working knowledge of SQL database environments Applied use of scripting for automated tasks (Visual Basic, PowerShell, etc.) Ability to construct and revise policies relating to acceptable systems use Strong interpersonal and communication skills Excellent technical documentation skills Ability to work and learn under direct supervision and under a high stress, growing environment Essential Job Functions: Ensure the core infrastructure systems within the IT network are effectively maintained, and administered to ensure smooth reliable operations Lead troubleshooting and resolution of routine network issues and conducts root cause analysis (RCA) to prevent recurrences and identify potential technological, training, or process improvements. Translate business needs to specific functional requirements to be relied upon by designated project team(s) Coordinates with project stakeholders to meet desired implementation goals and timelines Provides support to existing systems across both administrative and operational departments Select and manage key hardware and software for supporting the IT infrastructure Development of baselines for technology stack across the organization Understanding and adherence of defense-in-depth practices as related to cybersecurity Available to be on call when needed Other duties as assigned Benefits:
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