Regional Operations Manager - Automotive Job at Barren Troy Holdings, Centennial, CO

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  • Barren Troy Holdings
  • Centennial, CO

Job Description

We are currently seeking an experienced Regional Operations Manager to join our high-volume, full-service automotive repair center. The ideal candidate thrives in a fast-paced environment, has a proven track record of effectively managing a team, a deep understanding of the automotive repair industry, excels at solving complex problems, and takes pride in delivering high-quality and timely work while driving operational excellence and growth.

We provide a clean, modern and safe workspace equipped with state-of-the-art tools, a steady flow of customers, and the opportunity to work alongside skilled leadership of the company. We're looking for a dedicated professional who is serious about earning a competitive wage and becoming a long-term member of our dynamic team.

Responsibilities:

  • Recruiting and Retention – Responsible for recruiting, hiring, training, mentoring, retaining and developing all store level employees and ensuring each store has high-performing teams.
  • Cost Controls – Oversee all parts and core returns, as well as credits for stores. Ensure appropriate parts procurement and markup strategies are in place to meet daily gross profit (GP) targets.
  • Quality Control – Monitor comebacks to ensure corrective actions are taken to uphold the highest standards of customer service. Document learning from comebacks to prevent repeat issues.
  • Vendor Management – Negotiate and manage vendor relationships to support productive partnerships at the store level.
  • Equipment – Ensure stores are properly equipped and well-maintained to optimize performance.
  • Store Inspections – Conduct and review store inspections to maintain uniformity and ensure stores are visually appealing and comfortable for customers.
  • Team Development – Spend 70% of business hours in repair centers, focusing on training, auditing, and coaching team members.
  • Leadership and Mentorship – Lead, mentor, and develop high-performing teams, fostering a collaborative and excellence-driven culture.
  • Repair Order (RO) Audits – Perform weekly repair order audits to verify proper ticket writing and ensure comprehensive inspections and diagnostics.
  • Manager Reviews – Conduct monthly review with each Store Manager to evaluate performance across financial, operational, vendor management and technician assessment areas.
  • Communication – Maintain effective communication with the Executive Management Team and Central Services personnel.

Requirements:

  • An active and unrestricted driver’s license is required.
  • A high school diploma or equivalent is required; a bachelor’s degree in business management or a related field is a plus.
  • Minimum of 5 years of experience in operations management within the automotive industry.
  • Proven history of managing multi-location operations in the automotive repair or related industry with operational excellence.
  • Strong knowledge of automotive repair processes, technologies, and industry standards preferred.

Compensation:

  • Competitive base salary.
  • Incentivized bonus plans.
  • Health Insurance Plan and Dental.
  • Up to 3 weeks of Paid Time Off.
  • 401K with employer 4% match.
  • Company Vehicle for business use.
  • Reimbursement for Ongoing Education & Training.

If interested, please submit your resume to this posting. Qualified candidates will be reached out to via phone or email to conduct an initial interview.

Job Type: Full-time

Pay: $100,000.00 - $135,000.00 per year

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee discount
  • Health insurance
  • Paid time off
  • Tuition reimbursement

Shift: Day shift

Work Location: In person

Job Tags

Full time, Shift work, Day shift,

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