Job Description

Position : Sales Development Representative

Department: Sales

Location : Alpharetta, GA

Reports to : Sales Development Representative Manager

Job Scope and Accountabilities

The Sales Development Representative (SDR) position at Kahua serves as an integral function for both the Marketing and Sales organizations. As such, this role is critical to the success of demand generation programs and new account sales. Individuals hired as SDRs must demonstrate a strong work ethic, team spirit and the courage to engage in consultative business conversations via the phone with project managers and executives. SDR’s work closely with Sales and Marketing personnel in support of lead generation, nurturing and qualification programs.

Key Responsibilities

Lead Generation

• Outbound calling and e-mails into targeted companies and industries
• Follow-up calling and e-mails to contacts from marketing programs such as tradeshows, seminars, presentations, webinars and web demos

Lead Nurturing

• Managing follow-up calls to remain engaged with prospects throughout nurturing and sales cycles
• Leveraging materials such as case studies, whitepapers, conferences and web content to periodically engage with prospects in the nurturing pipeline

Lead Qualification

• Accurately identify key criteria in each prospect account to ensure that Sales Reps engage in highly qualified opportunities
• Accurately identify key account risks to avoid chasing bad deals

Personal Success Management

• Managing time appropriately to achieve broad coverage across many accounts in the nurturing pipeline
• Accurate tracking and reporting of activities

Experience Required

• Demonstrated success as a Sales Development or Telemarketing Representative in a business-to-business technology industry, preferably construction software (3 years minimum)
• Demonstrated success as a Sales team member in a supporting role (references required)
• Demonstrated success nurturing multiple accounts and timely follow-up
• Demonstrated success in gaining confidence and building a rapport with prospects
• Demonstrated ability to engage decision makers and executives

Education/Professional Qualifications

• Bachelor’s degree in Business, Arts, Science or Engineering preferred
• Experience in the use of CRM applications to track status and results of outbound calling and lead nurturing activities
• Proficient in Salesforce and SalesLoft

Interpersonal Skills

• Honesty and integrity in all job responsibilities
• Results-oriented approach with a “can do” attitude and a passion for the details
• Excellent writing and verbal skills
• Superior work ethic and commitment to customer satisfaction – both internal and external
• Exhibits alignment with Kahua’s Core Values of Teamwork, Customer Focus, Continuous Improvement, Performance and Work-Life Balance

• At Kahua, we value a diverse, inclusive workforce and we provide equal employment opportunities for all applicants and employees. All qualified applicants for employment will be considered without regard to an individual’s race, color, sex, gender identity, gender expression, religion, age, national origin or ancestry, citizenship, physical or mental disability, medical condition, family care status, marital status, domestic partner status, sexual orientation, genetic information, military or veteran status, or any other basis protected by federal, state or local laws. If you are unable to submit your application because of incompatible assistive technology or a disability, please contact us at [email protected] .

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