Job Description

Summary of Job Responsibilities:

• Operate and manage multi-line phone systems, directing calls to appropriate departments and personnel.
• Handle a high volume of incoming calls with professionalism and efficiency.
• Prioritize and manage urgent and emergency calls, ensuring timely response and proper escalation.
• Serve as a key contact point for inquiries, relay messages accurately, and facilitate internal communication.
• Maintain patient confidentiality while handling sensitive information and routing calls to medical staff.
• Provide general information to patients, families, and visitors regarding hospital services and procedures.
• Work closely with healthcare professionals and administrative staff to ensure seamless phone operations.
• Follow safety protocols, maintain compliance with regulations, and ensure accurate documentation.

Job Requirements:

• High school diploma or equivalent; additional training or education in healthcare administration is a plus.
• Medical Assisting or CNA experience preferred.
• Bilingual (Spanish) preferred.
• Clerical experience highly preferred.
• Current CPR Card issued by the American Heart Association (AHA) or American Red Cross.
• Must have proof of MMR, Varicella vaccinations or titers.
• Proof of TB/PPD or Chest X-ray within the past 12 months.
• Current Annual Health Clearance.
• Reliable source of transportation.

How is QTS Different from Other Agencies?

• Comprehensive Benefits: Unlike other agencies, we provide Medical, Dental, Vision Insurance, 401k with Employer Match, Life and Supplemental Insurance, and more (for full-time employees).
• Mental Health Resources: Whether you want in-person sessions or on-the-go, our programs offer flexibility to ensure your mental health takes top priority.
• Competitive Compensation: Top industry rates suitable for LA County's cost of living.
• Career Opportunities: Assistance in securing direct positions with clients.
• Flexible Assignments: Short-term and long-term roles tailored to your lifestyle.
• New Graduate Support: Helping new grads start their healthcare careers.
• Supportive Environment: Personalized HR assistance, schedule tailoring, and career empowerment.

Join our Leading Medical Staffing Team at Quality Temp Staffing!

At Quality Temp Staffing, we have Quality jobs and Quality people. Since 1988, we have been a trusted name in medical staffing, specializing in laboratory and diagnostic imaging services for hospitals and clinics across Los Angeles County and Ventura County. Join our company that values its role in improving not only healthcare careers but the lives of our team.

Empowering Your Career Journey with Opportunities That Matter

We go beyond job placements; we focus on growth, development, and long-term success for our employees. Our mission is to empower individuals by connecting them with their desired career paths. We’ve helped countless QTS employees reach advancement and direct hire status. Will that be you? Discover the benefits of working with a small business that values your career growth. Take the next step in your medical career and join Quality Temp Staffing today.

General Job Information:

Department: Radiology - Diagnostic Imaging

Scheduled Hours: Evening Varies

Shift: Evening Varies

Working Days: Varies, Weekends and Holidays required

Location: Los Angeles, CA

Salary Range: $23-$26

Status: Ongoing 

Quality Temp Staffing is an Equal Opportunity Employer and values diversity. Quality Temp Staffing does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability.

Quality Temp Staffing is a well established medical registry dedicated for 30 years to keeping your facility running smoothly. Our main goal is to individually match each employee with a position that fits their desires and qualifications. We spend endless hours each month researching potential employers, their offices and organizations, and hospitals for optimal work and stability.

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